Hazora support
Most answers are below. If not, send us a message and we'll reply within one business day.
Where are my reports?
On your phone. Open Hazora and tap the reports button at the top of the home screen. Reports are not stored online, so they don't move to a new phone unless your device backup includes them.
The PDF won't send
Hazora hands the PDF to your phone's share sheet. If the app you pick doesn't open, try sharing to Mail or saving to Files first, then send it from there.
How do I cancel or change my subscription?
iPhone: Settings > your name > Subscriptions > Hazora. Android: Google Play > profile icon > Payments & subscriptions > Subscriptions > Hazora. Deleting the app does not cancel the subscription.
I got a new phone and my subscription isn't showing
Sign in with the same Apple ID or Google account you bought it with, then use Restore purchases in Hazora's menu.
Can you recover a deleted report?
No. We never receive your reports, so we can't restore them. If you shared the PDF, the copy you sent is still there.